The reason we started NewGenCareGroup is to provide the best care possible to individuals and deliver it with passion.
Get in touchOur carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care – upholding the principles of kindness and compassion – to give our clients dignity and respect and their families the greatest gift of all – peace of mind.
Having gone through our own first-hand experience of caring for an individual within the home environment, we realise the importance of finding someone with the compassion and skill levels to care for a loved one.
We want to change the approach to the care system in the UK by putting people first. We want to give families the comfort of knowing that they will receive the best care available to them.
Trained, compassionate skilled carers are central to our core values, and we recognise them and reward them for their work ethic. We all know first-hand that personal and reliable care is invaluable.
We want as many people as possible to be able to choose to stay in their own homes for as long as they possibly can, and we want all families to enjoy those special memorable moments safe in the knowledge their loved ones are in capable caring hands.
We care passionately. We believe we have all the ingredients to enhance the quality of care by catering to the needs of individuals and their families to deliver an outstanding care service.
We adhere to our principles at all times.
At all times, to act with kindness and compassion to provide the best quality of care.
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
We try to be the best at all times.
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